Dukemeds.com highly values its every customer’s purchase made with us. Our refund policy states some essential points of importance to our customers. Dukemeds.com strives best to deliver its every order on time and match the timelines as mentioned. However, if at all due to any misfortunate circumstances we fail to deliver product on time, then the order shall be cancelled and refunded. Refund is also processed in events of- damaged product delivery, delivery of wrong product, and delivery of partial product.
Dukemeds.com offers a full refund. No additional cost is charged by us.
Refund process:
• A customer needs to contact our customer support team via email or call.
• The customer support would go through the matter to investigate.
• A customer needs to provide our customer team with authorization number that is given to them while placing an order. Without providing it refund cannot be initiated.
For further details regarding our refund policy please contact our customer support team.